1. Overview and Agency Details
Finance and Beyond Limited ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy sets out how we collect, store, use, and disclose personal information in accordance with the New Zealand Privacy Act 2020 and the 13 Information Privacy Principles (IPPs).
The agency holding your personal information is:
Agency Name: Finance and Beyond Limited
NZBN: 9429051632311 | FSPR: FSP1008737 / FSP1010707
Address: Auckland, New Zealand
Contact Email: info@financeandbeyond.co.nz
2. What Information We Collect
To evaluate loan requirements and present applications to our panel of lenders, we collect personal and financial information, including:
- Identity & Contact: Full legal name, date of birth, driver licence, passport details, current and former addresses, email address, and contact telephone numbers.
- Financial Position: Income statements, IRD tax summaries, bank statements, asset/liability summaries, living expenses, existing loan details, and credit history.
- Employment Data: Employer details, salary payslips, contract terms, or self-employed GST returns and financial accounts.
- Property Details: Purchase contracts, property valuations, lease agreements, and title information.
3. Purpose and Consequences of Collection
We collect personal information primarily to:
- Assess borrowing capacity, structure mortgage facilities, and submit applications to accredited New Zealand lenders.
- Verify identity under New Zealand Anti-Money Laundering and Countering Financing of Terrorism (AML/CFT) laws.
- Liaise with solicitors, valuer professionals, credit reporting agencies, and lenders throughout settlement.
Consequences of non-provision: Providing your information is voluntary; however, if you choose not to provide required information, we will be unable to provide financial advice or process your mortgage application.
4. Overseas Information Handling (IPP 12 Disclosure)
Disclosure Regarding Overseas Processing Personnel:
We may engage authorised loan-processing and administrative support personnel located outside New Zealand (specifically in Australia and Pakistan). These personnel access client records solely under our strict direction for administration, document preparation, lender submission packaging, and customer support.
- Access is strictly role-restricted using secure cloud architecture and multi-factor authentication (MFA).
- Overseas personnel operate under comprehensive confidentiality contracts, data protection policies, and IPP 12 comparable safeguards.
- Overseas administrative staff are not authorised to provide financial advice to New Zealand clients.
5. Disclosure to Third Parties
We may share relevant personal information with third parties necessary to complete your transaction, including:
- Accredited New Zealand banks and non-bank lenders evaluated for your application.
- Approved Credit Reporting Agencies in New Zealand (Centrix, Equifax NZ, Illion NZ) to perform credit checks with your authorization.
- Your nominated solicitor, conveyancer, accountant, insurance advisor, or real estate agent.
- Regulatory bodies and law enforcement agencies where required by New Zealand law.
6. Security and Data Retention
We maintain appropriate physical, electronic, and managerial safeguards to protect personal information against loss, unauthorized access, modification, or disclosure. Documents are retained for statutory periods required by New Zealand financial record-keeping laws (minimum 7 years) before secure destruction.
7. Your Rights of Access and Correction
Under the Privacy Act 2020, you have the right to request access to any personal information we hold about you and to request correction if you believe the information is inaccurate or out of date.
To exercise your privacy rights, please contact our Privacy Officer:
Privacy Officer: Finance and Beyond Limited Privacy Team
Email: info@financeandbeyond.co.nz
Response Timeframe: We will respond within 20 working days as required by law.
8. Privacy Complaints and Office of the Privacy Commissioner
If you believe your privacy has been compromised or have concerns about how your information was handled, please email us first. If you remain dissatisfied, you can lodge a formal privacy complaint directly with:
Office of the Privacy Commissioner (OPC) New Zealand
Phone: 0800 803 909 | +64 4 474 7590
Email: enquiries@privacy.org.nz
Website: www.privacy.org.nz